Reference

How pak357 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process your payments, and keep your session secure.

Account data kept minimalJazzCash, Easypaisa, Raast payment details protectedYour right to request data accessClear retention periodsContact us to correct or delete
pak357 How pak357 Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review what data we hold, correct an error, or ask us to delete your account information, our support team handles these requests directly. You do not need a lawyer or a formal complaint to start — a message through any of the channels below is enough to open your data request.

Team online

Live Chat

Open the chat widget from your account page. Our team receives privacy and data requests through the same channel as general account help.

Email Support

Send your data access or deletion request to our support email. Include your registered mobile number so we can match your account quickly.

Account Settings

Some data corrections — like updating your contact number or linked JazzCash account — can be done directly inside your account settings without contacting support.

DATA HANDLING DETAIL

Security, Retention and Your Account Controls

We apply SSL encryption across all account pages and payment flows, which means your data travels between your device and our servers in a form that cannot be read if intercepted. Your account is protected by password authentication and, where enabled, OTP verification to your registered mobile number. We keep account data for as long as your account is active and for a defined period after closure, as required for financial reconciliation. You may request a full copy of the data we hold on you at any time.

SSL Encryption

All account and payment pages run over SSL. Your session data, login credentials, and payment references are encrypted end-to-end during every transfer.

OTP Account Verification

Login and withdrawal requests can trigger an OTP to your registered Pakistan mobile number, so no one else can access your account without that code.

Data Retention Policy

We hold your account data while your account is open and for a set period after closure. After that window, personal identifiers are removed from our active records.

Your Right to Access

You can request a copy of the data we hold on you, ask us to correct inaccurate details, or ask for deletion. We respond to all valid requests through our support channels.

What You Asked About Our Privacy Policy

These are the questions we hear most often about how your data is handled at pak357. If your question is not covered here, our support team can answer it directly.

We share only what is necessary with payment processors to complete your JazzCash, Easypaisa, or Raast transaction. We do not sell or pass your payment data to marketing companies.

Send a request through live chat or email with your registered mobile number. We will identify your account and respond with the data we hold within a reasonable timeframe.

Yes. You can request account deletion through support. We will remove your personal identifiers after the mandatory financial retention period has passed for your account.

We use session cookies to keep you logged in and remember your lobby preferences. You can block non-essential cookies through your browser settings, though some account functions may be affected.

No. We store only the transaction reference and amount for reconciliation. Your wallet account number and PIN are never saved on our servers after the payment is processed.

Contact our support team immediately via live chat or email. We treat potential data breaches as urgent and will investigate and respond as a priority matter.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.